Solving questions/problems without Lego® Serious Play®
- The starting point is the solution that someone thinks they already know, not the actual question/problem.
- Consultation is really nothing more than trying to get approval from the rest of the group for that solution.
- Only a few people speak; most of them remain silent and/or do not feel involved.
- There are some slides shown, some Post-its stuck on things, some sketches made…
- The solution will be confirmed; maybe there will be a report.
- If the same questions/problems arise, there is still no well-supported answer/solution.
Solving questions/problems with Lego® Serious Play®
- Each is involved and each starts from the actual question/problem.
- Each person is given the task of visually presenting that question/problem and their own thoughts on it using the Lego® Serious Play® elements.
- Finding the blocks, choosing the colour, determining the set-up, etc. all stimulates thinking for yourself and the organising and focusing your own thoughts. Each person is given the space – literally and figuratively – to do so.
- The cooperation between head and hands is energising and triggers creativity.
- The fact that the process starts with each person building a 3D model means that the question/problem is approached from as many angles as there are people involved.
- Each person explains their model. Everyone is given speaking time, everyone learns to listen, everyone hears what’s being said and sees all the models and thus all the insights.
- A 3D model is something concrete, which makes finding the right questions easier: why did you choose that set-up, that colour, those blocks, why not, etc. The question/problem is explored further automatically. And the questions are about the model, not the person.
- Replacing blocks, changing colours, changing set-ups, etc. is something very visual and dynamic and people remember that.
- The final 3D model is created via individual models that are adjusted by asking questions. That way, you really get a well-supported solution.
- The final 3D model is always a point of reference. Keep it visible, it will remind people: this is what we agreed.
Lego® Serious Play® is a methodology to steer meetings, communication, and solutions. Here are just a few examples of questions/problems/challenges for which you can use Lego® Serious Play®: developing an onboarding model or a product launch, coming to terms with an acquisition or reorganisation, innovation, communication, arriving at a well-supported strategy, etc.
“The LEGO® SERIOUS PLAY® method is not about making people agree with decisions already made; it is about creating knowledge to solve problems. It is about surfacing and clarifying insights.” Source: The Lego® Serious Play® Etiquette
Would you like to organise a Lego® Serious Play® session?
CPM has the tools and the certified Lego® Serious Play® Facilitator to guide your Lego® Serious Play® session towards a memorable result.
A Lego® Serious Play® session is suitable for groups of 4 to 12 participants. We always start from each participant’s individuality and apply the LEGO® Serious Play® process: asking the question, building a model, sharing, and reflecting.
Maurice Gorissen, Trained facilitator of LEGO® SERIOUS PLAY® method and materials
firstname.lastname@example.org, ✆ 0471-375319